Refund Policy.

Refund Policy

Thank you for choosing our services! We are committed to providing high-quality products and services that meet your expectations. Please review our refund policy below:

1. Eligibility for Refunds
   Refunds may be requested within 10 days of purchase or service delivery, provided the product or service does not meet the agreed-upon specifications or quality standards.

2. Non-refundable Items/Services

   • Customized or personalized services/products that have been tailored to your specific requirements.

   • Digital products or downloadable content, once accessed or downloaded.

3. How to Request a Refund

   • To request a refund, please contact us via email at sambaleanaise@gmail.com with your order number, a brief description of the issue, and any supporting documentation (e.g., photos, emails, etc.).

   • Refund requests will be reviewed on a case-by-case basis.

4. Processing Refunds

   • Once a refund request is approved, the refund will be processed within 7-10 business days.

   • Refunds will be issued to the original payment method used for the purchase.

5. Exceptions
   We may, at our discretion, make exceptions to this policy in cases where the service/product is deemed unsatisfactory due to circumstances beyond our control.

6. Contact Us
   If you have any questions or concerns regarding our refund policy, please don’t hesitate to reach out to us. We're here to help!

This policy is subject to change, and any updates will be posted on our website.

• Anaïse Marieke Sambale

• sambaleanaise@gmail.com

• +32 0492 47 06 05

• V.A.T. : BE800172301